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9bd support: Start solving by identifying the type of problem
Identity or login, OTP/code, mobile/page loading and transaction status—identify the type of problem first. This page shows the first test of each team and the correct internal guide.
Last editorial review: August 9, 2026
General support now on the FAQ page
The answers to OTP, login, mobile loading and transaction status on this old Help page are now on the 9bd FAQ page combined. Full steps of the Register form Registration, check order for account access Login, and device/network questions মোবাইল See on the page.
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